Use and Effect of Declarative Information in User Instructions

Use and Effect of Declarative Information in User Instructions

4.11 - 1251 ratings - Source



Apart from the procedural information that describes how a device should be operated, instructions for use include different types of declarative information, such as information about the internal working of the device (system information) and information about the circumstances in which the different functions can be used (utilization information). In this study, the use and the effects of system and utilization information are investigated in a number of experiments. The results demonstrate that users spend a considerable amount of time on reading each information type. However, contrary to common belief, system information has only limited effects; utilization information does not affect task performance at all. Moreover, users of instructions without declarative information are more confident in their ability to learn to work with the device and consider the learning process less difficult than users of instructions with declarative information. These results suggest that users of instructions without system and utilization information are capable to use other information sources such as the procedural information and the interface of the device to derive the required declarative knowledge.Ummelen mentioned a second problem that complicated the interpretation of previous research: participants were not free to use the manual in any way they liked, as they are in real life. In most of the experiments, the participants had to readanbsp;...


Title:Use and Effect of Declarative Information in User Instructions
Author: Joyce Karreman
Publisher:Rodopi - 2004-01-01
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA