The IT Service Management Foundation Exam Guide

The IT Service Management Foundation Exam Guide

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The IT Service Management Foundation Exam Guide is a practically oriented guide to passing the ITIL v3 Foundation exam. It is designed to work as a supplement to an instructor-led training class or as a tool for self-study.5.3.5 Design of Processes Every new or changed service entails some number of processes that will be used to ... I like to look for everyday examples when it comes to things such as this. ... Service Catalog Management a€c Supplier Management a€c Capacity Management a€c Availability Management a€c IT Service Continuity.


Title:The IT Service Management Foundation Exam Guide
Author: Michael Scarborough
Publisher:Resulta Group LLC - 2010-12-10
ISBN-13:

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