Spectacular Support Centers

Spectacular Support Centers

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Best Practices for Small to Mid-sized Help Desks and Technical Support Centers Kristin E. Robertson ... Listen to their phone calls to discern some of the customer service or soft skills they employ to handle customers. ... Customer service skills List of Skills Software skills, Microsoft Office Software skills, accounting Hardware skills a€c Listening a€c Dell laptops a€c Outlook a€c Payroll a€c Empathy a€c Dell desktopsanbsp;...


Title:Spectacular Support Centers
Author: Kristin E. Robertson
Publisher:Spectacular Support Centers - 2007-01-01
ISBN-13:

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